I purchased a license but it didn’t switch to Premium
- After upgrading you must install and activate the Premium plugin file.
- If your website uses caching you may also need to clear your website and/or server cache.
- If you already had the Premium plugin installed prior to completing the upgrade, visit the plugin page > account > and click sync to update the license.
Read: How to upgrade my plugin
If you are still experiencing issues, please contact us to to submit a “billing issue" by logging into WordPress and visiting the plugin page.