Why aren’t my featured images showing up from Hubspot to WordPress while using the plugin?

For our plugin to work, the source of the RSS feed must be from WordPress to Hubspot, not the other way around. If Hubspot is the source of the RSS feed, our plugin won’t do anything to help add images into Hubspot, you would need to look into how you add images to the Hubspot RSS feed, read Hubspot's RSS docs here and look for the "Include Featured Image" checkbox: 

https://knowledge.hubspot.com/articles/kcs_article/cos-general/how-do-i-add-an-rss-feed-to-one-of-my-hubspot-pages

Our plugin specifically adds images to the WordPress RSS feed, which can then be used as the source for other RSS readers, like Feedly, Mailchimp, Hubspot, Constant Contact, and others.

What if Wordpress is the source of my feed, but images still aren't showing up?

Always check your raw feed first:
http://pluginsupport.helpscoutdocs.com/article/17-images-are-not-showing-in-my-raw-feed

Let me know if you're still having issues, if the images are NOT showing up in your raw feed.

If they are showing up, then it may be a Hubspot specific setting, and you may need to enable images in the Hubspot feed reader, read these:
https://knowledge.hubspot.com/blog-user-guide-v2/how-to-set-up-an-rss-to-email-blog-subscription-for-an-external-blog

http://designers.hubspot.com/blog/product-update-new-rss-module-images

https://knowledge.hubspot.com/articles/kcs_article/email/can-i-style-the-main-body-content-of-my-rss-email

If it's still not working, I'd suggest contacting Hubspot support, and see if they can help with how to link up the image in the RSS description field, or the image in the Media tag, to the RSS item URL. If they can't help you, then I'd consider switching to Mailchimp for email campaigns, or reach out to me with your Hubspot login info, and I can dig into customizing the HTML template further.

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