My age verify window is not popping up.

Verification is disabled by default until you select “enable verification” under the plugin settings to show it to visitors on your public website. Until then, visitors will not see a pop-up. If you have “enable verification” options set to not show to logged in users, it will not pop-up while you are logged into your WordPress site. If you are not logged in or if it set to show to all visitors, it could be due to the session cookie. Meaning you saw it the first time, verified, and it is not showing again during your visit. This is how it was built to function. You can still check to see if your pop-up window is firing to new visitors by opening your website in an incognito window. Or, by logging out and closing your browser, then reopening your website without logging in. If you have gone through all these scenarios and it still doesn’t seem to be working, please review our Premium Knowledge Base to rule out other issues such as caching. As a Premium member you can also contact us directly for tech support from the link from your WordPress Dashboard plugin settings page.

Still need help? Get Premium Email Support Get Premium Email Support